Hello. I'm looking to run call reports on an extension that is MARP on key 2 of a users phone. This user has the their personal ext MARP on key 0 and there rollover on key 1. Can anyone tell me if it's possible to collect call details on inbound calls specifically to key 2? Our call accounting system only shows these calls as if they came in on key 0 and can't distinguish between the two extensions. This extension I need reporting on is an option off a menu for one of the call centers. It's programmed to transfer the calls directly to an MCR that rings on 3 phones. I was hoping there would be some other way I can program this to make it work. Any help is appreciated
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