Call Flow Control to outside number
Call Flow Control to outside number
(OP)
UCX50 5.0
I have an Inbound route to CFC and during the day with *280 in the normal position the calls are handled correctly but with *280 in the Override position I'm trying to get all calls to forward outside the system to an answering service. Is this possible or is there another way of accomplishing this. Thanks for the help.
I have an Inbound route to CFC and during the day with *280 in the normal position the calls are handled correctly but with *280 in the Override position I'm trying to get all calls to forward outside the system to an answering service. Is this possible or is there another way of accomplishing this. Thanks for the help.
RE: Call Flow Control to outside number
Have the override option point to a ring group
in the ring group, for the extension add the external number followed by # (1234567890#)
I also add a built in recording (pls-wait-connect-call) for an announcement to insure 2 way audio
RE: Call Flow Control to outside number
Dial = 18005550123
RE: Call Flow Control to outside number