Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Server Edition AA lock up and VM to Email Lock

Server Edition AA lock up and VM to Email Lock

Server Edition AA lock up and VM to Email Lock

WE are having an issue with Avaya server edition R10. build 3. Initially auto attendants were locking up every 12 days and a restart of services fixed the issue. We were able to identify that we need to have a domain name in the SMTP settings for voicemail to email, and this resolved the issue with the AA locking up. Now the new issue is that voicemail to email stops every 12 days and a simple restart of services fixes everything. I have this happening on virtual and Dell premise servers after an upgrade to R10.1, please let me know if you have ran into this before.

RE: Server Edition AA lock up and VM to Email Lock

I have seen VM Pro experience severe issues when the MAPI Service tab has an address or the MAPI tab has "enable MAPI" checked even if MAPI isn't being used.

Although it's a shot in the dark I would suggest making sure that both are disabled in VP Pro System preferences and see if that resolves the issue.


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close