Has anyone used a EZLynx with an IP Office 9.1 software. My client is an insurance agent and is changing out their management system to EZLynx, which says they offer Intergration with VOIP systems. However they do not support Avaya IP Office. From the description I do not believe it will work, they say "Any phone system that can open a URL with a custom search phrase can integrate". Never having to connect to a management system before I am clueless as to where to go from here. Any help would be appreciated.