Could some one please help me with this issue. We are using Avaya IPO with 10 channel PRI line and we have 2 reception phones. In order for both these phones to ring at the same time, when some one calls from outside to the reception number I have added both these numbers to a hunt group. However the issue that I am currently facing is that our receptionists are not able to forward the calls directly to VM using the unconditional call forwarding option that can be set from their phones. I am guessing that this issue is because the incoming calls are coming via a Hunt group. Is there any way to fix this issue so that our receptionists can directly forward the calls to VM using their phones when they are away from their desks?
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