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1X Attendant ring PC and hard phone at the same time ?

thread690-1784936

1X Attendant ring PC and hard phone at the same time ?

1X Attendant ring PC and hard phone at the same time ?

(OP)
Hi

My customer want to receive incoming calls on both One-X Attendant (on PC) and physical phone 9608 at the same time, so the operator can answer either from PC/headset or from hard phone.

is it possible to have this configuration ?


Thank you

RE: 1X Attendant ring PC and hard phone at the same time ?

Why not just put a headset on the physical phone and then the operator can answer from either the headset or the hardphone?

I don't think it will be answerable in two places at the same time. There might be some way to fork the call in the attendant programming, but I've never looked into it.

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