Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


MX-ONE Unable to transfer SIP calls (help)

MX-ONE Unable to transfer SIP calls (help)

MX-ONE Unable to transfer SIP calls (help)

Technical Gurus,

First of all, i'm a beginner in MX-ONE. Had prior knowledge with Panasonic PBX system, but this MX-ONE system is a whole different beast to conquer.

I inherited an MX-ONE (v5 sp3) in my work place.
If i receive a DID (DDI) SIP call from outside (external), whenever i want to transfer the call the second time, the external line is disconnected.

A calls B through SIP trunk.
B picks up. B transfers call to C. C is busy or not picking up.
B transfers (2nd transfer) call to D. A got disconnected when B presses the Transfer button.

What makes this more interesting is that, this appears to happen randomly. Sometimes the call got disconnected, sometimes it don't. I tried tracing the extension when the disconnection happens (trace -dir xxx), but i'm overwhelmed by the information in the trace file.

RE: MX-ONE Unable to transfer SIP calls (help)

Yes, all is allowed to transfer.

RE: MX-ONE Unable to transfer SIP calls (help)

Fixed this problem after capturing the SIP packets.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close