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BCM 50 Voicemail Question

BCM 50 Voicemail Question

BCM 50 Voicemail Question

(OP)
Replacing a broken BCM. Customer has 11 analog line. They run 3 businesses out of the office. Business A has 4 lines, Business B has 4 lines and Business C has 3 lines. All 11 lines appear and ring on 6 phones. They said that in the past, they were able to have 3 voicemail boxes, 1 per business. My question is, how would that be set up if all lines are ringing on all phones? How would the voicemail know to send line 8 to mailbox B, line 1 to mailbox A, and line 10 to mailbox C?

RE: BCM 50 Voicemail Question

A few ways..
Were the mailboxes behind 3 of those 6 sets? or phantom mailboxes?
Get some info from them such as who had access and who had the MSG indictor and what was the process to check messages...Pswrd Prompt or Log prompt.




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www.curlycord.com
Toronto, CAN

RE: BCM 50 Voicemail Question

It should be possible in the call pilot to open a mailbox for Business A.
and use the associated extensions as members of this mailbox

RE: BCM 50 Voicemail Question

What are the answers to the questions or an update please.

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Toronto, CAN

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