I have a norstar CICS 6.1 s/w and a flash VM with 2.0.10. Ext range of CICS is 200-215, I have assigned guest mailboxes 302 to 306. When a call is answered by the AA, the CCR tree will not transfer to guest mailboxes. Says person not available and plays recording for the path again. If call is answered by receptionist, she can transfer to mailboxes OK. Am I missing something in the creation of guest mailbox, or is there something in the CCR tree that I'm missing.
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