×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

NICE

NICE

(OP)
I have to provide a call recording solution for a small set of folks in one of my remote offices in EMEA. I'm having difficulty with the local folks that picked up the inquiry because of the language barrier. Not sure if anyone can answer/confirm any of this..
we're an Avaya CM environment where the core servers are in the UK and the site where recording is necessary is in Ireland, which is an LSP. The LSP site has a local E1 for all pstn calling.

I was told if we wanted any sort of advanced features such as transcription that the cost wouldn't make sense for the amount of users we need, which is like 5.

If it was just straight up recording with search/playback etc.. that option is either passive sniffing or DMCC. Trying to peel out of them that we don't want any physical equipment in the remote site and get and get an understanding how that is all tied together.

RE: NICE

Honest answer that wo t be answer popular in a Nice forum?

Choose a different technology

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

RE: NICE

(OP)
noted,, thanks!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close