I've been asked if we can test one-x communicator softphone on our system but I'm unsure if we require a licence and everything I've searched isn't too clear. On our ACD what licence is needed, just an IP phone like our physical stations or is it something different.
The Idea is to roll a load out later in the year but I want to test first.
Thanks in advance and sorry for being vague as this is a product I know little about.
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.