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Flash Voicemail using extensions 10 and 12

Flash Voicemail using extensions 10 and 12

Flash Voicemail using extensions 10 and 12

(OP)
I did a CICS install and the customers wanted extensions 10 through 16.
I seem to remember on another job that this caused a conflict with the Gen. Del. Mbox being 10 (or 100)
and the Sys Admin being 12 (or 102).
What say you about this particular situation?

RE: Flash Voicemail using extensions 10 and 12

Simply, what I did was put a phone in the equipment room for ext 12 with Call Forwarding to another extension number. You'll have to do the same for ext 10. If not, you are headed for major headaches...

RE: Flash Voicemail using extensions 10 and 12

You do not have to keep the mailbox number the same as the DN.
Callers enter DN numbers not mailbox numbers.

In fact you could use the 20-26 range for all mailboxes or just give X12 mailbox 22 or something else.
Same goes for X10 if need.

The only draw back is Feature 986 users would need to know the mailbox number, why having everyone in the 20-26 range helps.



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