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Existing user

Existing user

Existing user


So for the first time I am adding IPOCC to an existing IP office system.
Usually I do IPOCC as a whole new implementation so I'm a bit green here!

It's all connected up fine and I added 1 existing user to the IPOCC as a test which it did but wiped out all his button programming!

Is this normal or is there a way to avoid this please? All other extension programming sees intact.

IPOCC and IPO on 10.1

many thanks!

RE: Existing user

That's why I always turn off IP Office Sync =)

"Trying is the first step to failure..." - Homer

RE: Existing user

Good plan, I think it's the only way forward with this one even though there only going to be about 10 users!

RE: Existing user

Is there an easy way to switch off IP Office Sync?

RE: Existing user

Go to Configuration -> PBX.
Open PBXServer
Click Conf access
Select Delete

"Trying is the first step to failure..." - Homer

RE: Existing user

Got it, many thanks!

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