Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Auto Attendent

Auto Attendent

Auto Attendent

Good afternoon, I have a quick question regarding my auto attendant with my built in call pilot voicemail with my BCM50. I was just about done programming it and when I went to call the system again, my greeting voice did not come out. Instead the Nortel pre-recorded auto attendant voice played, after mine played right the first few times. Does anyone know what might be wrong? I'm thinking I may have screwed something up in settings? If so, can someone please tell me how to bring this back to my custom voice? Any advice would be great! Thanks!

RE: Auto Attendent

I think you need to go into your Call Pilot Manager via the browser and start off at the Lines section to see what table has been assigned to any of your incoming lines. You should be able to alter the number of rings and view what table was assigned and also click it to view the table "x" settings.

Once there, look for what greeting tables and time settings have been entered. You might have a different greeting table for each time period set.

Then go to the greeting table section and check if your table was assigned correctly as you might need to refer back to the previous one to change it. You might just need to set all the time periods except the out of hours one to use the same greeting table that you have configured.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close