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Issues with Nortel dr5.1 phones

Issues with Nortel dr5.1 phones

Issues with Nortel dr5.1 phones

We have a customer who is having issues with their nortel Dr5.1. When they perform an inbound / outbound call on any phone, then put call onhold, then select a different line the phone would reset/reboot. we tried to reboot the system, swapped lines to isolate issue but issue unresolved. we attached photos and a video to help.

We believe the system has failed but it is possible that we can factory default to resolve.

See photos and video below.


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