I recently installed an IP Office R9 Basic for a customer. When I tried to log in to one extension's mailbox, I was able to enter the extension number but received log in incorrect message. Went into manager and changed the password and tried again. Got the same message so I changed it again. On the third attempt I got the same message but this time I received it when I put in the extension number. Thinking that I might have been locked out I tried several other extensions and received the same incorrect login message when I entered the extension number. Rebooted system but problem remained. Any ideas on how to resolve this? Thanks.
Reid Telesys Communications
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.