×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

CUCM 11.5 _ Add new Calling Search Space

CUCM 11.5 _ Add new Calling Search Space

CUCM 11.5 _ Add new Calling Search Space

(OP)
Hi, I'm new to CUCM so apologies upfront. I'm trying to assign a direct line xxx-751-2025 that will forward to our call center until building is complete. I know the process for existing DNs.
I did my best to copy existing Calling Search Space, CTI Route and thought I had it but when I dial the number assigned it rings a couple times and then after a 5 sec or so delay, fast busy.
From what I've read in Cisco support forums there's more than one way to do it depending on our system setup. The translations and CTI routing is where I think I may have mixed things up. Should I just create DN in an existing CSS and call fwd all to our Call Center until we're in the building? What specs should I provide here so someone might help?

Thank you

Servers 4
Cisco Unified CM 2
Cisco Unified CM Group 2
NTP Server 3
Date Time Settings 2
Presence Group 1
Region 2
Device Pool 18
Device Mobility Group 1
Device Mobility Info 2
DHCP Server 0
DHCP Subnet 0
Location 18
Physical Location 1
SRST 14
Mlpp Domain 1
Phone Security Profiles 167
SIP Trunk Security Profiles 3
Application Server 1


Call Routing Summary
Counts of items configured under the Call Routing menu.

Application Dial Rules 0
Directory Lookup Dial Rules 0
SIP Dial Rule 0
Route Groups 3
Route List 2
Route Patterns 26
Line Group 47
Hunt List 35
Hunt Pilot 36
SIP Route Pattern 0
Time Period 1
Time Schedule 1
Partition 54
Calling Search Space 27
Intercom Partition 1
Intercom Calling Search Space 1
Intercom Directory Number 5
Intercom Translation Pattern 0
Client Matter Codes 0
Forced Authorization Codes 0
Translation Pattern 53
Call Park 0
Directed Call Park 20
Call Pickup Group 3
Directory Number 667
Meet Me Number Pattern 2
Transformation Pattern 0


RE: CUCM 11.5 _ Add new Calling Search Space

You need to create your direct line in a partition that is accessible via your PSTN. Then you forward it to whatever number using a CSS that can presumably dial out the PSTN. Or if its an internal number then the CSS must be able to dial that partition.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close