I had our Avaya vendor upgrade us from R9 to R10.1 and at the same time migrate us to the Avaya Application server from our original WIndows server because I thought it would be better than trying it myself. They have screwed it up. I can see my old voicemails in my mailbox and when someone dials in they get the VM prompt, however when they leave a message it does not appear in the voicemail box. The WAV file also does not appear in the folder on the application server. I can listen to an "old" voicemail that was marked as new, but when the VMPro service has restarted the voicemail goes back to marked as new. Its like nothing is saving. I have them working on it but they don't seem to have any idea of what the problem is. Any help is appreciated since our voicemail system is down, and we already have an Avaya authorized vendor on it but they are not making progress.
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