Parallel & Serial License keys lost and move to Server edtion

Question

Parallel & Serial License keys lost and move to Server edtion

Binkoba (IS/IT--Management)

(OP)

29 Dec 17 17:15

I have a Sold to number and SSO access, is there a tool or website I can go to check what licenses are on a serial dongle, The license codes have been lost and I only have the Serial.

Also once I have that, can I move license from dongle to server edition (if the software is still supported of course)?

Or Does this need to be done at the distributor level?

Thanks

teletechman (TechnicalUser) · Answer 1 · 2017-12-29 17:31:09

put the dongle number on here and someone will be able to look it up.
Mike

Binkoba (IS/IT--Management) · Answer 2 · 2017-12-29 17:33:23

Thanks
4726838 and 4711867

They May be blank, but we will see,

IP Office Server Edition 10.1 (Virtual)
400 users
Silverpeak Edge Connect Hybrid WAN
30 Sites

joe2938 (Programmer) · Answer 3 · 2017-12-29 19:44:23

RE: Parallel & Serial License keys lost and move to Server edtion

joe2938 (Programmer) 29 Dec 17 19:44

do you have an old backup?

Binkoba (IS/IT--Management) · Answer 4 · 2017-12-29 20:05:40

No, not sure where they came from, just have the dongles and serailz.

IP Office Server Edition 10.1 (Virtual)
400 users
Silverpeak Edge Connect Hybrid WAN
30 Sites

TouchToneTommy (Vendor) · Answer 5 · 2017-12-29 21:35:49

4726838 177470 1 PHONE_PRO2 Phone Manager Pro per user 10 pttv_jyJADmjVZpx3V1PE81FJXptSNcV
IPO LIC - IP400 PHONE MGR PRO RFA 10

4726838 202966 1 SC_ADV_NET IPO LIC ADVANCED NTWKG LIC 255 n4m0mJVOVIJaa4rgY3eBLTY8ehe2ggjm
IPO LIC ADVANCED NTWKG LIC

4711867 171991 1 VMPRO VMPRO 255 BGB4lfhjtDSWF_mDkk8x9Ehh9Er@dHMJ
IPO LIC PREFRD (VM PRO) RFA LIC:DS

gknight1 (Programmer) · Answer 6 · 2018-01-02 16:42:03

if you don't send back the physical old keys, they are going to charge you for the licenses you "swapped"

Binkoba (IS/IT--Management) · Answer 7 · 2018-01-03 13:53:56

Actually I have not swapped any yet, that is my other question, who does that, do i just contact my partner with the serial numbers?

Or, is there a site I can do it myself on?

A

IP Office Server Edition 10.1 (Virtual)
400 users
Silverpeak Edge Connect Hybrid WAN
30 Sites

budbyrd (Vendor) · Answer 8 · 2018-01-03 14:13:55

Phone Mangaer is no longer supported. The Advanced Networking is obsolete. You should already have the VM Pro with Server edition. The swap would be a wasted effort.

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*(Disclaimer for all advise given)--'Version Dependent'

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Parallel & Serial License keys lost and move to Server edtion