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RE: ChannelSpy
RE: ChannelSpy
What is your extension range and what extension to be excluded?
RE: ChannelSpy
The extension range is 7401..7420 or so.
RE: ChannelSpy
We have several hundred DIDs! Like 5100 - 5999, 7200 - 7499, 8000 - 8599!
RE: ChannelSpy
I’m not sure if it was needed but I disabled ChanSpy and ChanSpy Direct in feature codes under PBX Configuration
Save and Apply
next goto Tools select configuration file editor
filter on ext
select extension_custom.conf
go to the bottom and add
CODE -->
[ext-local-custom] exten => _*222x.#,1,Macro(user-callerid,) exten => _*222x.#,n,Answer exten => _*222x.#,n,NoCDR exten => _*222x.#,n,Wait(1) exten => _*22274[3-9]x,n,ChanSpy(UCX/${EXTEN:4},q) exten => _*2227[23]xx,n,ChanSpy(UCX/${EXTEN:4},q) exten => _*222[58]xxx,n,ChanSpy(UCX/${EXTEN:4},q) exten => _*222x.#,n,Hangupselect Save then select Reload Configuration
explanation:
*22274[3-9]x, will dial only extension in the range of 7430 thru 7499
*2227[23]xx, will dial only extension in the range of 7200 thru 7299 and 7300 thru 7399
*222[58]xxx, will dial only extension in the range of 5000 thru 5999 and 8000 thru 8999
RE: ChannelSpy
Thank you SO much for that post. I work at the same company as UCxNewbie.
We tried your script, and it didn't work with our version of UCx directly, but the idea of turning off the feature code, then writing our own into the extension_custom.conf file was pure genius. It got me looking into the scripting language or whatever you'd call that.
To help anyone else looking for a similar solution, here's what we settled on:
CODE -->
[ext-local-custom] exten => 779,1,Macro(user-callerid,) exten => 779,n,Authenticate(1234) exten => 779,n,Read(SPYNUM,agent-newlocation) exten => 779,n,Set(CH_TYPE=${DB(DEVICE/${SPYNUM}/dial)}) exten => 779,n,GotoIf($["${SPYNUM:0:2}" = "73"]?hangup) exten => 779,n,GotoIf($["${SPYNUM:0:2}" = "74"]?hangup:spy) exten => 779,n(hangup),Playback(custom/ChanSpyDisallowed) exten => 779,n,Hangup() exten => 779,n(spy),ChanSpy(${CH_TYPE})I only put the "73" matching line in there to prove we could use more than one range if we wanted. I'll probably just keep the "74" line in production.
I couldn't find a good way to do a expression match inside a goto condition. If anyone knows how, I'd appreciate a reply. After digging some, I finally found how to at least do a substring so I could compare on the first two digits. Ideally, I'd be able to do something along the lines of "$SPYNUM like 74[0-5]x", but what I've got will work for us.
RE: ChannelSpy
RE: ChannelSpy
www.ucxdirect.com
EmetroTel Stocking Distributer
RE: ChannelSpy
https://www.emetrotel.com/tsd/content/call-monitor...