Call Topic inside IVR Script Flow ??
Call Topic inside IVR Script Flow ??
(OP)
Hello,
Is it possible to call Topic inside IVR Script flow if some conditions are not met ?
Thank you
Is it possible to call Topic inside IVR Script flow if some conditions are not met ?
Thank you
RE: Call Topic inside IVR Script Flow ??
RE: Call Topic inside IVR Script Flow ??
Thank you
RE: Call Topic inside IVR Script Flow ??
RE: Call Topic inside IVR Script Flow ??
we have configured IVR callback script, for callers who are waiting in queue there is announcement to suggest a callback (please enter your number if you want to be called back, else stay on hold...), so I configure condition in that IVR Script (digit lenght = 10)if no digit pressed by callers they go back to the queue (call Topic that is redirecting to previous Call-Flow).
RE: Call Topic inside IVR Script Flow ??
RE: Call Topic inside IVR Script Flow ??
RE: Call Topic inside IVR Script Flow ??
RE: Call Topic inside IVR Script Flow ??
have a good day