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Call Topic inside IVR Script Flow ??
- Thread starter nortavaya
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Ok, I will explain more..
we have configured IVR callback script, for callers who are waiting in queue there is announcement to suggest a callback (please enter your number if you want to be called back, else stay on hold...), so I configure condition in that IVR Script (digit lenght = 10)if no digit pressed by callers they go back to the queue (call Topic that is redirecting to previous Call-Flow).
we have configured IVR callback script, for callers who are waiting in queue there is announcement to suggest a callback (please enter your number if you want to be called back, else stay on hold...), so I configure condition in that IVR Script (digit lenght = 10)if no digit pressed by callers they go back to the queue (call Topic that is redirecting to previous Call-Flow).
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