Setting up a new KX-TA824 for a client. The TA824 is equipped with both the KX-TA82491 Message Expansion Card and the KXTA82492 2-Channel Voice Message Card. The client wants to use the BV OGM to pretty much act as an answering machine for two lines with a 30 second delay before picking up the call, if no one else manually answers the call. I got the lines configured to ring, etc., and recorded an OGM. The only part that seems to be a problem is figuring out how to put in the 30 second delay before answering. I am using the PT programming and nothing seems to work or can’t find the setting to change, and none of the descriptions in the documentation spells out the exact settings to use for this arrangement. I would try the Maintenance Console, but the client can’t get the program to work on the PC using WIN7 or WIN10. We are having USB driver issues finding the right one, then there seems to be a WIN issue of some sort that relates to the USB. I don’t have the details to post at hand. Could it be those settings are only available in the Maintenance Console? At this point I don’t have the Maintenance Console version number, but the date on the CD was 2008. I don’t know how offen Panasonic puts updated CDs in the box with the TA824s, and I don’t know how long this one may have been on the shelf. Any help on these issues would be appreciated!
Thanks in advance for any help...
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