I need to reset the IP Office UCM password to default. I need to reset the IP Office UCM password to default. mickyspring (TechnicalUser) (OP) 12 Nov 17 04:46 The password has been changed and the user has quit the company and i need to reset the Voicemail UCM to default. How can I reset the password ? RE: I need to reset the IP Office UCM password to default. Westi (Programmer) 13 Nov 17 00:56 The administration password or a mailbox password? Administration password - good luck as I can't remember if that is even possible User password - go into manager and open a config and in the voicemail tab set the password (called code) Joe W. FHandw, ACSS (SME) "This is the end of the world, make sure to buy your T-shirt before it is too late" Original expression of my daughter RE: I need to reset the IP Office UCM password to default. mickyspring (TechnicalUser) (OP) 13 Nov 17 17:58 The administrator password. The group that administered it remotely changed the password and quit the company. RE: I need to reset the IP Office UCM password to default. tdaugirdas (TechnicalUser) 17 Jan 18 22:25 The procedure is tedious - but you can reset all of the system passwords to default via the RS-232 port on the back of the IP Office. You will need a laptop with a real serial port and HyperTerminal. There is a work note on the procedure at http://www.ipofficeassistance.com/reset-security-p... Good luck! Tom Daugirdas, STCG, Inc. stcg.com RE: I need to reset the IP Office UCM password to default. BuddyFunJet (TechnicalUser) 19 Jan 18 22:28 I had to do this to default a used unit that I bought. Was able to use a Tripp-Lite USB-c to serial cable since my laptop does not have a true serial. Also used PuTTY since it is free rather than HyperTerminal.