Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Motorola TS-524 VDSL - PBX unable to break dialtone

Motorola TS-524 VDSL - PBX unable to break dialtone

Motorola TS-524 VDSL - PBX unable to break dialtone

Hi, Recently replaced an older Mitel phone system. Previous setup customer had lost vmail and cards were starting to die on a regular basis. Replaced with a ComXchange system using gateways (ATA) as the analog side of the system. The hotel has a Motorola TS-524 which rides over a selection of ports to enable VDSL to guest rooms. This worked fine with the older Mitel but new system not so good. We are unable to break the dial tone. Work around was to disconnect the dialtone from those rooms and use second pair for dialtone still going thru the Wireless Access point in that room. L1 for DSL and Line 2 for guest room phone.
The other option we had was to dial pulse, this worked every time but, not all, majority of room phones did not have this option and this would also have had and affect with guests calling services that needed DTMF tones. Does anyone have experience in this scenario. Maybe there are levels that could be set in the motorola unit. Could be lowered!!! The support for this product (Motorola) they have is very minimal technically. Spoke to a couple of them and was not the easiest of discussions so gave up on them. Any information would be greatly appreciated. Thanks in advance.

RE: Motorola TS-524 VDSL - PBX unable to break dialtone

Old Phone Guy Here: Can't break dial tone years ago was fixed by swapping tip for ring.

1a2 to ip I seen it all

RE: Motorola TS-524 VDSL - PBX unable to break dialtone

I tried that while on site last week and made no change. Thanks for reply.

RE: Motorola TS-524 VDSL - PBX unable to break dialtone

Did you swap tip/ring on the station side, or on the voicemail side?

Just my $.02

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close