×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

NORTEL CICS SOFTWARE PROBLEM?

NORTEL CICS SOFTWARE PROBLEM?

NORTEL CICS SOFTWARE PROBLEM?

(OP)
Hello everyone!

I have a customer who's CiCS system is behaving badly every so often. Sometimes they can't make any outgoing calls and their Caller ID doesn't work. When they plug out the system and then plug it back in again everything works fine. I mentioned this to my supplier and he said that it's probably a software problem. The CICS is currently running 2.0 software.

If I replace the existing 2.0 software card and replace it with one that is 4.1 or higher would that solve the problem? And is it as easy as powering down the system, replacing the card, and then performing a startup?

Thanks!

RE: NORTEL CICS SOFTWARE PROBLEM?

First thing I would do is replace the line card if just one card in the system.
If so what NT number is the card?

Too hard to say "it will fix your issue", you just need to try it....that's part of troubleshooting in this case.
However I would first try doing a Startup and reprogram from scratch as this can sometimes clear glitches.

In the Installer Guide(of the later version software you want to install) look for Upgrade, it will tell you exactly what is required for upgrading the system to that particular version.
So if you want to get the last best software which includes DST then look at the CICS 7.1 Installer Guide.


________________________________________

Add me to LinkedIN


=----(((((((((()----=
www.curlycord.com
Toronto, CAN

RE: NORTEL CICS SOFTWARE PROBLEM?

(OP)
Thanks for the response curlycord. It gives me some idea of where to start.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close