ERS 4524GT Corrupt Agent code with very old Diag version

nt8d09 · Sep 19, 2017

I just acquired an old ERS 4524GT that upon first book had corrupt Agent code, and an ancient Diag version (5.1.0.7). I already have a few more 4500 series switches running, but none have such an old pairing of Agent and Diag. When I boot the failed switch I get the Diag menu. Is there a way to upgrade the Diag software from this menu, to a more current version, so I can load one of the more current Diag/Agent pairs I have on file?

ERS 4524GT
Diag: 5.1.0.7
Agent: Corrupt, will not boot, goes to Diag Menu
Hardware Rev: 02

andy88 · Sep 20, 2017

diag 5.1.0.7 looks to be in the 5.4 software train.

If you can get a copy of 5.4 software image from Avaya or your support company, you can load the image from the diagnostic menu.

You can only upgrade the agent image from the diag menu, not the diag software. The only other option is to return the switch under maintenance.

nt8d09 · Sep 20, 2017

Thanks!

Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

ERS 4524GT Corrupt Agent code with very old Diag version

nt8d09

Vendor

andy88

Vendor

nt8d09

Vendor

Similar threads

Part and Inventory Search

Sponsor