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Voicemail Pro and TAGS

Voicemail Pro and TAGS

Voicemail Pro and TAGS

Hey everyone, I was hoping to get some insight into tags in Avaya Voicemail Pro. Just purchased Xima Chroncicall and the manager wants a report based on tags. Easy enough in IP Office Manager as I can get a tag added onto an incoming call route. However, she wants numbers on the options selected in VoiceMail Pro, I.E. how many callers selection option 1,2, etc. Not sure where I would add these tags?

Thanks for your input.

RE: Voicemail Pro and TAGS

assuming you tie dtmf 1 to a transfer, add the desired TAG in on the transfer action, specific tab, description field. Other actions also have the ability to add a description


RE: Voicemail Pro and TAGS

GB is correct.
What's on the Spanish menu? Quero arepas con jamon y ovas y una solera verde por favor.

holdmusic34 1
German Tourist 0

RE: Voicemail Pro and TAGS

Thanks, much appreciated. Yes, all actions are transfers so I will add this in. Thank you again. As for the Spanish menu, más de la misma ; )

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