Customer recently had a new call pilot 100 version 6.1 installed on a cics. It's powered by a ups. Twice now it's lost all its programming and had to be reset up from scratch. This last time there was a power outage for about 2 hours, but that and the phone system are on the same ups, and the time for the phones is still correct. I've tryed unplugging the ups from 120volt power and it continues to power the phone and voicemail, also set up one mailbox on the callpilot and unplugged it from power for a few minutes, plugged it back in to make sure it held its memory for the mailbox I installed. Any ideas what the problem could be?
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