Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Caller Can hear other calls while on hold

Caller Can hear other calls while on hold

Caller Can hear other calls while on hold

Have a strange issue, I've gotten numerous reports that when a agent, & non-agent places a call on hold, when they un-hold the call the Caller states they actual heard another conversation complete different floor/department.

FYI always External Calls that was reported, Im assuming my PRIs???

CM 5.2.1 (R015x.02.1.016 Patch 21656)
using 9611G

Today Makes Tomorrow

RE: Caller Can hear other calls while on hold

Got a G450 doing that while on 1 carriers PRI, switched to another, and moved to another building after. Getting it swapped.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close