Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

MICS 7.1 and BCM50 6.0 networked with PRI trunks

MICS 7.1 and BCM50 6.0 networked with PRI trunks

MICS 7.1 and BCM50 6.0 networked with PRI trunks

I installed a MICS 7.1 with a PRI for a customer several years ago. A couple of years ago I installed a BCM50 6.0 with a PRI for the same customer at their branch office right down the street. Both sites are full auto attendant.

I've got both sites set up with destination codes and target lines where they can dial each other and transfer calls to each other by dialing four digit extension numbers.

Question: Is it possible to set up the BCM50 so callers answered by the BCM auto attendant will ring the operator at the main site (the MICS site) when pressing zero?

RE: MICS 7.1 and BCM50 6.0 networked with PRI trunks

I think you need centralized voice mail for that and/or MCDN key codes, somebody maybe can confirm doing BCM to MICS.

This would allow dialing extensions from AA to get to either site.


Add me to LinkedIN

Toronto, CAN

RE: MICS 7.1 and BCM50 6.0 networked with PRI trunks

Thank you sir.

These two sites aren't connected with a point to point PRI. Each site has it's own PRI. I've got destination codes programmed into each system that match the extension numbers on the other system. A four digit call from system A reaches the phone at system B via public network DID.

I've thought about maybe setting up an unused extension in the equipment room at the BCM site and programming it as the dial zero extension then forwarding the unused set to the operator's DID at the main site.

Any thoughts?

RE: MICS 7.1 and BCM50 6.0 networked with PRI trunks

Okay, looks like we've found a resolution to this problem.

There is no dedicated operator at the BCM site and the customer just wanted callers who press zero to stop ringing the employee at BCM extension 221. So I set the BCM CallPilot Table 1 repeat digit to zero and set the CallPilot attendant extension to none. Also set the attendant extension to none in F982 and turned off the general mailbox.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close