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IPOCC program takes time to load

IPOCC program takes time to load

IPOCC program takes time to load

Hey guys,

Any idea why IPOCC program takes time to load?

What we normally do is we turned-on their computer and launch the IPOCC 30 minutes or 1 hour before these agents (about 30 agents) start taking their calls.

Any inputs how to load it fast? The RAM of the CPU is 8GB.

RE: IPOCC program takes time to load

What's a long time?
It takes a couple of seconds for my customers.

Have you entered the IPOCC servern in the clients HOSTS file?
Although I never do this, I guess that it could be due to DNS issues if it takes a long time.

"Trying is the first step to failure..." - Homer

RE: IPOCC program takes time to load

Try using only the IP Address instead of host name for the UI ..

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