We had a one-off question come through this week. A user dialed in to voicemail (AAM), checked messages and decided to forward a message to another user. while doing this she entered the wrong extension. instead of pressing pound (#), she hung up thinking this would cancel the forwarding. it didn't and the message was forwarded anyway. is there a way to cancel forwarding on a voicemail message if you've sent it to the wrong recipient? I can't find anything in the guide and our Avaya account manager doesn't think this is possible. just posting this thread to see if anyone has some ideas.
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