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CMS Supervisor Design reports

CMS Supervisor Design reports

CMS Supervisor Design reports

(OP)
All,

I'm trying to create a report that shows on a daily basis each time an agent logs into the acd and out with their agent-id. I have the report created but I need help with the login time and logout time format as they both show as 1500461811.0 verses actual time. Please help.

RE: CMS Supervisor Design reports

Sounds like you just need to change the format of the data field, but this report already exists - Historical>Agent>Login/Logout(Skill)

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