Internet connelemction prob
Internet connelemction prob
(OP)
First, a little background: I'm running an HP Desktop Elite 8000 with Windows 7 Professional
Recently, my D-Link wireless router decided to retire. I replaced it with a TP-Link 450mbs wireless N router and all was well until my D-Link wireless USB adapter card decided to do the same. I replaced that with a LinkSys dual-band wireless-AC USB adapter. Since then, I have been unable to connect to the Internet. Thinking it might be defective, I replaced it with the same model (#WUSB6300). Unfortunately, that adapter didn't work either. I tested my system for viruses, malware & rootkits with none found. All drivers are up to date. Device Manager shows no problems. Originally it could not find the adapter. I tried installing it on all nine of my USB ports. When it was finally located, I could only get limited access (basically no access). I ran as administrator the netsh winsock reset command and the netsh int ip reset reset.log hit both successfully; still no connectivity. Is this an ISP issue or computer issue? I'm baffled about the problem.
If this is posted in this posted in the wrong forum, I apologize.
Thank you in advance for any assistance with my problem,
Bob
Recently, my D-Link wireless router decided to retire. I replaced it with a TP-Link 450mbs wireless N router and all was well until my D-Link wireless USB adapter card decided to do the same. I replaced that with a LinkSys dual-band wireless-AC USB adapter. Since then, I have been unable to connect to the Internet. Thinking it might be defective, I replaced it with the same model (#WUSB6300). Unfortunately, that adapter didn't work either. I tested my system for viruses, malware & rootkits with none found. All drivers are up to date. Device Manager shows no problems. Originally it could not find the adapter. I tried installing it on all nine of my USB ports. When it was finally located, I could only get limited access (basically no access). I ran as administrator the netsh winsock reset command and the netsh int ip reset reset.log hit both successfully; still no connectivity. Is this an ISP issue or computer issue? I'm baffled about the problem.
If this is posted in this posted in the wrong forum, I apologize.
Thank you in advance for any assistance with my problem,
Bob
Remember, if you can't stand behind our troops, feel free to stand in front of them!
Bob
RE: Internet connelemction prob
Check the wifi settings on your router. Specifically security settings.
Should be WPA2-PSK and AES or it might say WPA2 Personal and AES
Not AES + TKIP or TKIP alone
I would uninstall the software for the USB adapter then remove it (from control panel). Then look at Device Manager (viewing hidden devices) and remove all instances of it. Reboot. Download latest software from the internet - don't use the CD that came with it. Reinstall by running the installer first and then inserting the device when asked.
To eliminate the router/modem/internet connection. Use an ethernet cable and plug into your modem or gateway. You must restart the gateway before plugging in the new computer. Then when you go to plug the router into the modem, you have to restart again. Most modems/gateways will NOT give out an ip address to a new device until restarted!!!!!
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Internet connelemction prob
Ed Fair
Give the wrong symptoms, get the wrong solutions.
RE: Internet connelemction prob
An error occurred while troublingshooting.
An unexpected error has occurred. The troubleshooting wizard can’t continue.
PackageID: NetworkDiagnostics
Path: C:windows\diagnostics\system\networking
Error code: 0x8007002
Source: Engine
User: Bob-PC\Bob
Context: Restricted
I get this same error code on any troublesholoting I do.
I also ran sfc scannow and chkdsk /f & r.
Should I try to do a repair install or is there an easier solution to rectify this problem? I don’t think asking it to go to last good configuration would work but then again, it probably can't hurt.
Thanks in advance for any help you can give me.
Bob
Remember, if you can't stand behind our troops, feel free to stand in front of them!
Bob
RE: Internet connelemction prob
There's no real "repair install" for Windows 7 as there was with Windows XP.
Give us the results of ipconfig /all from an elevated command prompt
Then if you want to skip ahead, the results of ping "router ip address" like ping 192.168.1.1
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Internet connelemction prob
thread581-1778815: Internet connection problem
SirBlack (OP), for simplicity sake, please keep the discussion going here rather than going back and forth.
"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
RE: Internet connelemction prob
Host Name: Bob-PC
Primary Dns Suffix: (Blank)
Node Type: Hybrid
IP Routing Enabled: No
Win Proxy Enabled: No
Ping Statistics: Packets: Sent = 4, Received = 0, Loss = 4 (100% Loss)
Thanks again for any help you can give me.
Bob
Remember, if you can't stand behind our troops, feel free to stand in front of them!
Bob
RE: Internet connelemction prob
Also, have you tried other drivers just to see? For instance, I found where some folks using the exact same adapter on a Windows 10 setup ended up getting it to work with the Vista drives.
"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
RE: Internet connelemction prob
Look in Device Manager to see if the adapter is installed and functioning.
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Internet connelemction prob
Remember, if you can't stand behind our troops, feel free to stand in front of them!
Bob
RE: Internet connelemction prob
"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
RE: Internet connelemction prob
the latest adapter is NOT a USB, it's a PCI-E.
So, we have a USB adapter not working (WUSB6300) and a PCI-E adapter not working (TL-WDN4800) on the desktop.
If the laptop works with its built-in wifi card and then you try the WUSB6300 in the laptop (with built-in disabled), then we have to conclude that router/internet is ok and the problem is with the desktop.
You could try booting the desktop with Ubuntu on a memory stick and see if the PCI-E card will work in the desktop. That will isolate the problem to the operating system.
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Internet connelemction prob
"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
RE: Internet connelemction prob
And I guess it's worth checking to make sure the new Router isn't somehow blocking the connection? I'm guessing that's not the case, b/c you'd probably see a more telling message at the Windows desktop.
What I'd check on the router is make sure there's nothing going on with MAC Address filtering particularly. You can allow/block specific computers that way. I doubt it's the issue, but at this point, I'd consider checking it.
"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
RE: Internet connelemction prob
Remember, if you can't stand behind our troops, feel free to stand in front of them!
Bob