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SMGR removing Aura Messaging mailbox on PW change

SMGR removing Aura Messaging mailbox on PW change

SMGR removing Aura Messaging mailbox on PW change


We have a customer that has an application that add's station and voicemail when a new user is added to the corp AD. ( From a DEV connect partner) Works fine. But in the app if we change the password it removes the voice-mailbox rather than change the password.

I can see that the command being sent to the SMGR is a change not a delete.

Anyone seen this ?

The complete XML is (stripped namespaces), it only a delta change on the messaging password:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<commProfile xsi:type="ns10:xmlMessagingProfile" xmlns:ns10="http://xml.avaya.com/schema/import_csm_mm">;

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: SMGR removing Aura Messaging mailbox on PW change

Is there anything in the System Manager logs?

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