Loud noise while waiting for an extension to pick up
Loud noise while waiting for an extension to pick up
(OP)
I'm running a Starplus XTS system, and I'm having one extension which when they are called there's a heavy "jackhammer" type sound, it's not quite static... it's almost a lower pitched modem sound. The sound goes away once that extension picks up. I've attempted to change phones, and even remapped the extension to another desk, and the sound followed the extension.
Any insight would be greatly appreciated. Is my system dying, I know it's a very old system.
Any insight would be greatly appreciated. Is my system dying, I know it's a very old system.
RE: Loud noise while waiting for an extension to pick up
RE: Loud noise while waiting for an extension to pick up
RE: Loud noise while waiting for an extension to pick up
Replace? Purchase a replacement mic, take phone apart, remove mic, solder in replacement, reinstall mic exactly as you found it.
Regarding "is my system dying" - your system has some age on it. While a solid system, folks often purchased this system based on price. The phones are relatively easy to find - sometimes cheaper in the long run to find a batch of refurbs. If you have solid power protection, the system itself will run for years. However, when you have issues, finding techs that know how to fix things will become more of an issue. And your voicemail has a hard drive that has likely been spinning for more than a decade.
Where in VA are you located? We may know a couple of good vendors in the 'hood.
RE: Loud noise while waiting for an extension to pick up
RE: Loud noise while waiting for an extension to pick up
Mike Forrence
www.goteamvox.com
RE: Loud noise while waiting for an extension to pick up
RE: Loud noise while waiting for an extension to pick up
And when you "page", are you using the all-page or zone-page function, or are you instead placing an intercom call (call from one phone to another)?
Mike Forrence
www.goteamvox.com
RE: Loud noise while waiting for an extension to pick up
RE: Loud noise while waiting for an extension to pick up
Mike Forrence
www.goteamvox.com
RE: Loud noise while waiting for an extension to pick up
Looks like it probably is that I have a bunch of phones with this issue.