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UCX20 Lost access

UCX20 Lost access

UCX20 Lost access

phones are down at a customer site. I cannot seem to access the UCX server. Is there a way to find the ip address or reset it. I have tried the default ip as well as the IP I had left on the server with no luck. If I can reset the server I assume I will lose all settings?

RE: UCX20 Lost access

Hi Mountainbear

From onsite plug in a monitor & keyboard - reboot.
You should see the IP address come up on the monitor.

Sideline Telephone Service Inc.
Canadian - Reseller

RE: UCX20 Lost access

On UCx20, you should see the IP address on the front side display. Also, you can use the front side display and buttons beside it to perform various operations including reset of the IP address to the default one.

RE: UCX20 Lost access

This version was just before the LCD version. With a monitor I get to the Utility Bios page but can go no further.

RE: UCX20 Lost access

Sounds like the drive is toast. Had the same thing happen to me on 2 different UCx 20s. You can try opening the box and reseating the SSD. Can't hurt.

RE: UCX20 Lost access

I will try that telcodog, it's my last option.

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