MS Word cannot open the document 2

• Dec 18, 2016

1
• #2

macropod

Technical User

Mar 9, 2004

3,045

AU

If the document is on a USB drive that has been removed without going through the safe removal process, it is likely to be corrupted beyond repair - time to reload from a known good backup.

Otherwise, you might try using Word's 'recover text from any file' file opening option but do be aware that you'll only get back plain text (no images, tables, formatting, etc.) with that approach.

Cheers
Paul Edstein
[MS MVP - Word]

 

Upvote 0 Downvote

• Dec 19, 2016

• #3

combo

Technical User

Jan 1, 2003

4,198

PL

Make a copy and do some experiments to test if it true word document:
- right-click the file and under "properties" check if you can see "details" tab with a part of word document features: author, template, number of paragraphs etc.,
- test if the file was not converted to "pdf" file: change extension to pdf and try to open with pdf viewer,
- change extension to zip and open the archive, if you can do it, you can try to find programme that could open the file in one of zipped files,
- change extension to txt and see if you can see any hints about creator in the plain text file.

combo

 

Upvote 0 Downvote

• Dec 19, 2016

• #4

MakeItSo

Programmer

Oct 21, 2003

3,316

DE

Try to open it with OpenOffice or LibreOffice. I found that those can sometimes open files that Word cannot. If it opens, add a space anywhere and save.

"Knowledge is power. Information is liberating. Education is the premise of progress, in every society, in every family." (Kofi Annan)
Oppose SOPA, PIPA, ACTA; measures to curb freedom of information under whatever name whatsoever.

 

Upvote 0 Downvote

• Dec 19, 2016

• Thread starter
• #5

gregg9233

IS-IT--Management

Dec 18, 2016

3

US

Hello.
Thank you for taking the time to share how to go about fixing this. I tried everything you guys suggested.I still getting this error(

 

Upvote 0 Downvote

• Dec 19, 2016

• #6

combo

Technical User

Jan 1, 2003

4,198

PL

At least in case of first and two last points from my post you shouldn't get any errors, rather tell if you found any hints.

combo

 

Upvote 0 Downvote

• Dec 20, 2016

1
• #7

Barad443

IS-IT--Management

Dec 20, 2016

3

CA

Upload your file here

https://onlinefile.repair/en/word.html

and reopen it

 

Upvote 0 Downvote

• Dec 21, 2016

• Thread starter
• #8

gregg9233

IS-IT--Management

Dec 18, 2016

3

US

Thanks for help

 

Upvote 0 Downvote