MCR on 6 phones

gsdelong · Dec 5, 2016

I have set up a DN as MCR that forwards to VM after 4 rings on 6 phones.

It is now being reported that not all the phones start ringing at the same time, and one of the phone only gets to 2 rings before they all stop and the call is forwarded to VM.

Anybody have a clue where to start looking?

Or am I just looking for MCR to do something it is not designed to do?

Thank you in advance

Greg

Firebird Scrambler · Dec 6, 2016

Hello Greg

It might be easier to post all 6 TN's here. The MCR works fine in normal use but check if other users were on the phone on a different DN as this will affect the ringing.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

KCFLHRC · Dec 6, 2016

Check the programming on the phone that has the MCR Marp on it

SwitchWitch · Jan 8, 2017

Agreeing w/ KCFLHRC, the call is being controlled by the phone that is MARP

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MCR on 6 phones

gsdelong

Vendor

Firebird Scrambler

Systems Engineer

KCFLHRC

Technical User

SwitchWitch

IS-IT--Management

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