×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

*
*
*
*

Thanks. We have received your request and will respond promptly.

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Conference Bridge

thread1812-1771182

Conference Bridge

Conference Bridge

(OP)
I have set up a conference bridge on a UCX450, when you dial into the bridge everything works fine. The issue is when I goto manage the conference in the GUI interface, I can not see any of the calls that are calling into the bridge. Any suggestions before I open a ticket.

RE: Conference Bridge

What UCx release do you have? Have you updated the software recently?

If you have some participants in the conference that are not shown in the GUI, it would likely be a bug - you should contact E-MetroTel support to take a look at it. Seeing no participants on the GUI page at all sounds strange. Do you see there at least local extensions calling into the bridge?

RE: Conference Bridge

(OP)
I upgraded the system before I entered this Thread.

I can see the local participants but not the external ones.

I am using a PRI as my trunking and created an Inbound route to directly enter the conference bridge.

RE: Conference Bridge

Can you look at the CDR Report if the caller ID numbers (Source) for the incoming calls that are not shown contain special characters (non-digits - for example + in front of the number). I think there was an issue in the past with this. If you are using release 4, there is a chance the issue was fixed only in 4.5 or newer.

In any case, I think you should report it to E-MetroTel support.

RE: Conference Bridge

(OP)
I did look at the CDR report and it did show the correct Caller ID with out special characters.

I will open a ticket with UCX

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close