SIP Phones in a Call Center
SIP Phones in a Call Center
(OP)
I am setting up a call center on a UCX450 and will be using SIP phones, Grandstream 1630. I can program a button to Log In/off but I'm not getting any visual indication that the set is logged in and or in Make Busy or pause.
Any ideas would be appreciated...
Thanks
Any ideas would be appreciated...
Thanks
RE: SIP Phones in a Call Center
Chose from the Mode select BLF, select the account, In the value field for the MPK enter (login/logoff code)(extension)*(queue number) *45151*100
it is green when logged out and red when logged in
pressing the BLF will toggle the login status
RE: SIP Phones in a Call Center
RE: SIP Phones in a Call Center
RE: SIP Phones in a Call Center
Unfortunately In the queue settings Generate Device Hints is not enabled as default.