When a system password is used to set Night Service and there are several extensions in the Night Service Group - you are required to "enter" the system password before you can make an external call. Unfortunately, there is nothing in the manuals about HOW to enter the system password - so you can make that external call. Avaya Pre-sales did not have the answer either. Does anyone know the sequence you have to go through to make an external call when you are a member of the Night Service Group. We have tried entering the system password as soon as you go off-hook - but just get a wave off. If you try to dial an outside number first - you get a wave off. I assume you need to press Feature xx and then enter the system password - but there is no information of what feature code to dial. Any help would be appreciated. There is no information about a "System Password" button either.
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