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Routing Blocked Callers to a menu or disconnect

Routing Blocked Callers to a menu or disconnect

Routing Blocked Callers to a menu or disconnect

Can I write a script on AACC 6.0 so that if I don't see CLID, I disconnect them or route somewhere else? I know how to do it if I see caller id but not sure to do so if caller is blocked.

I've tried using a CLID variable but not sure what the list of values should be if the caller is blocked.

Thank in advance for any help.

RE: Routing Blocked Callers to a menu or disconnect

How about something like this:

IF CLID = 20000000000..9999999999 THEN
EXECUTE Valid_Clid
DISCONNECT or whatever

SECTION Valid_Clid
Continue with scripting...

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