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Problems with UCx after lightening strike ...

Problems with UCx after lightening strike ...

Problems with UCx after lightening strike ...

Hi everybody ... we were the lucky winners last night of a lighting strike that blew out our PoE switch and our UPS. I have bare minimum functionality right now until our replacement equipment arrives. The UCx came back up OK, except for the digital gateway server. All of our digital sets have all their buttons blinking, and when I check the UCx digital gateway, it tells me that the digital set server isn't running. I try to start the process, and I get a turning circle. A few moments later, it comes back up, but the server isn't running.

At the UCx digital gateway itself, I have a solid green lower light and a blinking upper light.

I looked at the logs and can't find anything funky or out of the ordinary. I don't see any failure to communicate messages, so I'm not sure what's going on, and why the digital set server won't start. Would anyone have some ideas that I could try?

Thanks for the help everyone!

RE: Problems with UCx after lightening strike ...

Looks like something was generated in the DG's alarms.systemlog:

2016-08-05T11:11:58.898728	ucx50e.local	Msm	[999]:	eventID=40003; message=Unable to communicate with DSP 0; problemResolution=Reboot system and if problem persists contact your local support group.

I've tried to reboot a few times now, but still no luck.

RE: Problems with UCx after lightening strike ...

Confirmed bad digital gateway.

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