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CallPilot Remote Notifications are Being Recorded as Messages

CallPilot Remote Notifications are Being Recorded as Messages

CallPilot Remote Notifications are Being Recorded as Messages

(OP)
We have CallPilot Manager version 05.01.03.05

Our HelpDesk phone mailbox is set up with Remote Notification and when a new meessage is left in the mailbox and there is no on available to answer and login to the notification alert the notification itself is being recorded as a message? We came back after being closed yesterday to over 100 messages and 99% of them was the notification recorded as a message and the other % was the actual new legitimate message. I'm hoping someone can quide to resolve this completely frustrating problem.

See class of service (see attached notification settings in the class of service)

RE: CallPilot Remote Notifications are Being Recorded as Messages

Is the target of your notification the helpdesk phone? If yes, then you just created a loop.

RE: CallPilot Remote Notifications are Being Recorded as Messages

(OP)
Thank you I fixed it! You were exactly right!

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