Hello, Here's a little info about how things are set up. We are in the process of upgrading our cisco switches from 3350 to Layer 3 3650's. Our Callmanager's are version 9.1.2. I configured a new 3650 switch and connected it to the old switch to test my configurations. I connected an old phone and it worked perfectly. Up until now we just used the SCCP protocol but we ordered some 8811 phones which are sip. We had a contractor upgrade the device loads so the 8811 phones would be there. The problem is when I connect the 8811 phone it says Unprovisioned. The IP on the phone is correct and I can ping the phone. If I look at the status it says ITL installed but the Timezone cannot be downloaded. I'm not sure what the issue is. Also if there's some configs you would like to see I will get them.
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