Faxing issues ...
Faxing issues ...
(OP)
Hi everybody: A few weeks ago, we transitioned our fax machine over so that it's now an extension on the UCx. We've been having some issues with faxes going through reliably. Oftentimes, the fax will abort and we'll get an error report stating "poor line condition / out of memory". After several attempts, the fax may or may not go through. Has anyone who is using their fax as an extension on the UCx had this problem?
At first, the issue seemed to coincide with very quiet tones/line volume. I boosted the volumes up in the digital gateway, but that didn't really help. I'm wondering if, perhaps, I need to lower or change the baud rate on the fax modem and force it to use a slower rate?
Thanks for the help!
-Michael
At first, the issue seemed to coincide with very quiet tones/line volume. I boosted the volumes up in the digital gateway, but that didn't really help. I'm wondering if, perhaps, I need to lower or change the baud rate on the fax modem and force it to use a slower rate?
Thanks for the help!
-Michael
RE: Faxing issues ...
Settings that worked the best - lowest baud rate, no compression, and no ECC.
RE: Faxing issues ...
RE: Faxing issues ...
setup the account, program the ATA, connect it to the network, connect fax machine to the ATA, done
RE: Faxing issues ...
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We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
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www.curlycord.com
Toronto Canada
www.telcopc.ca
RE: Faxing issues ...
The ATA (Audicodes MP202B/SIP/HTTPSFAX) connects to Faxsipipt.com through the internet and has two analog ports for fax only.
RE: Faxing issues ...
Was it on POT's lines and now SIP or PRI or still POT's, we just know its now on an ATA....details might help somebody.
I know on the BCM with my current provider using SIP I had to use the G7.11 transport instead of T.38 otherwise I had the same symptoms as above.
Also for some, unchecking the SIP box on the Router helped.
________________________________________

We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
www.curlycord.com
Toronto Canada
www.telcopc.ca
RE: Faxing issues ...
Thanks for the help!