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Callpilot question

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kevinpooran

kevinpooran

Technical User
Mar 18, 2014
68
US
Can i have different numbers terminate on the same PBX, with different attendant greeting being heard for each line.
Example
Line 1 - 555-2663, incoming calls terminate, greeting one is heard.
Line 2 - 555-2664, incoming calls terminate, greeting two is heard.

How can i set this up ? Would i need any additional licenses or hardware ?
 
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Of course you can. Which system CS1000 or Norstar/BCM?

Marv ccna
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Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
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1. Build a phantom or dummy acdn with the dn you want terminated to CP
2. Build an application in CP with the announcement and treatment you want
3. Add a SDN entry to CP - the SDN entry will be the phantom or dummy acdn dn you created in the 1st step and associate that DN to the application you created in the 2nd step.
 
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Thanks,

Correct me if im going wrong please.

1. Build ACDN - 5523 (this is a free DID so persons can call it directly terminating on the auto attendant hearing the second greeting they will be calling 744-5523)
2. Build the new CCR tree
3. I will have to Call pilot manager and add the ACDN number 5523, identify the number of channels to use.


 
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