Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


BCM450 RCC software support

BCM450 RCC software support

BCM450 RCC software support

I just found out that ITEL doesn't support the Avaya BCM450 RCC (Reporting Software for the Intelligent Contact Center) any more. Does anyone know if there is paid support for the RCC and if so do you have the contact info for them?



RE: BCM450 RCC software support

Evening, I do not believe anyone supports this anymore. I have not heard of anyone, other than maybe a VAR who has techs that are savy on it. I remember have to reinstall it all the time when it would get out of whack and also do regular cleanups and purges to keep it from crashing. The whole Nortel portfolio has fallen off the map from what I have heard.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close