User E-mail template privileges?

I have a user who belongs to a organization that is getting access denied when she tries to use a specific e-mail template associated with her organization. What I don't understand is that she is the only one in the organization experiencing this problem and she is still able to use all the other shared email templates that are specific to her organization. What could be going wrong here? Is it possible to put a privilege on a specific e-mail template?
Thanks!